Privacy Policy
Last updated: May 2026
Welcome to Casa Rabelo.
By browsing and making purchases at https://www.casadepurosrabelo.com, you are entrusting us with your personal information. This policy clearly explains what we collect, how we use it, and how we protect it.
By using this site, you confirm that you are of legal age to purchase tobacco products in your jurisdiction.
1. Data Controller
Casa Rabelo is responsible for the processing of your personal information.
Contact: casadepurosrabelo@gmail.com
2. Information We Collect
To process your orders and provide you with a seamless experience, we collect:
Identification Data
Full name, shipping and billing address, email address, phone number, and date of birth. The latter is requested solely to verify that you meet the legal age requirement to purchase tobacco products.
Transaction Data
Products purchased and payment information. Complete credit card details are not stored by Casa Rabelo. All payment processing is handled securely through Stripe.
Technical and Browsing Data
IP address, browser type, device used, pages visited, and time spent on the site. This information is collected through cookies and similar technologies.
3. How We Use Your Information
Order Processing
To manage your purchase, coordinate payment, and ensure the delivery of your products.
Age Verification
To fulfill our legal obligation of confirming that our customers are of legal age.
Communication
To send you order confirmations, shipping updates, and to address any customer service inquiries.
Marketing
With your prior consent, to inform you about new products, special editions, and Casa Rabelo news. You may unsubscribe at any time.
Site Improvement
To analyze browsing behavior and continuously enhance the experience in our store.
Security and Fraud Prevention
To protect the integrity of the site and the safety of our customers.
4. Sharing Your Information with Third Parties
Casa Rabelo does not sell or rent your personal information to third parties. We share it only with those who make our business operations possible:
FedEx — To manage the delivery of your orders.
Stripe — For secure payment processing.
Competent Authorities — When required by court order or legal obligation.
5. Cookies
We use cookies to enhance your browsing experience. They allow us to remember the items in your cart, understand your preferences, and analyze site traffic anonymously.
You may configure your browser to reject cookies. Please note that doing so may affect the functionality of certain sections of the site.
6. Your Rights (ARCO Rights)
Under Mexican personal data protection law, you have the right to:
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Access the personal data Casa Rabelo holds about you.
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Rectify your information if it is incorrect or incomplete.
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Cancel your data and request its deletion from our records.
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Object to the use of your information for specific purposes.
To exercise any of these rights, please write to us at casadepurosrabelo@gmail.com and we will respond within no more than 20 business days, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.
7. Data Security
We apply technical and organizational measures to protect your information against unauthorized access, alteration, or loss. No internet transmission system is completely infallible, but our commitment to the security of your data is permanent.
8. Amendments to This Policy
Casa Rabelo reserves the right to update this policy when necessary. Any modifications will be published on this page with the corresponding update date.
9. Contact
For any questions or requests related to this Privacy Policy:
casadepurosrabelo@gmail.com